Page 7 of Tiki Hut Tragedy
“I saw it on the list. It sounds like fun.”
“Do you want to check it out?”
Millie turned to find Isla standing behind her.
“Hey, Isla.” She gave her friend a quick hug. “We have a large group who booked the excursion only to have it cancelled on them.”
Isla slipped in behind the desk and reached for the mouse. “The Belly Busters. I’m familiar with what’s going on.”
“They asked for my help. Astrid, the group leader, mentioned this was their top choice for excursions and is bummed.”
“It’s new and very popular,” Isla said. “I spoke with Zema, the owner. He was happy with the booking until they revised the list.”
“Revised the list?” Millie echoed.
“Zema claims they exceeded the maximum number of passengers.”
“Ah.” Millie arched her brow. “They booked too many people. Zema can’t accommodate the number, so the booking was cancelled.”
“Not cancelled but in limbo. I sent a message to the coordinator to see if they’re willing to cut back on the number of guests.”
“Hmm.” Millie blew air through thinned lips. “It appears I didn’t get the entire story.”
“Nope. I spoke to Zema about an hour ago. He’s waiting to hear back and is looking forward to making it work,” Isla said. “Since you’re here, let’s see if we can track down the group leader.”
“Danielle is hosting a party for them as we speak.” Millie dialed the assistant cruise director’s cell phone number.
A breathless Danielle picked up right away. “Hey Millie.”
“Hey Danielle. How’s it going?”
She groaned loudly. “These Belly Busters are a lively bunch. They’re keeping me on my toes.”
“Is Astrid close by?”
“She’s in the corner hiding,” she joked. “I feel kind of sorry for her. She seems overwhelmed.”
“Poor thing. I’m down here at the excursions desk with Isla, trying to salvage their tiki hut booking. Can you ask Astrid to meet us here?”
Danielle’s voice grew muffled. “Standby.”
“I’m standing.” Millie could hear her voice but not what was being said.
Finally, she came back on the line. “Astrid is on her way.”
“Thanks.”
The group leader arrived moments later. She scurried across the corridor, a look of concern etched on her face. “Danielle said you needed me.”
Millie got right to the point. “Isla told me the reason why the tiki hut excursion was cancelled.Someone updated the booking, adding too many people.”
Astrid’s brows furrowed. “We overbooked it?”
Isla tapped the screen. “I have an email from Zema, the owner of the company. It appears you originally booked within the passenger limit, but the reservation was updated, adding several more guests, which put you over the maximum number allowed.”
“Are you sure?”
“Positive.” Isla turned the computer screen so both Millie and Astrid could see.
