Page 104 of Undone

“It’s…” She grimaced. “It’s dealing with the public, so honestly, it’s exhausting some days.”

“Worldwide?”

Erin nodded. “Yes.”

“Here you would only be dealing with our current or potential guests. You’d be smoothing things over if there are issues. Handling… Well, if you’ve been in customer service for a while, you know what you’d be handling. I don’t have to tell you.”

She asked Dayne, “Will the customer always be right even when they are very, very wrong?”

“Absolutely not.”

“Will I have to sit there and take abuse from a disgruntled guest?”

“No. We’ll ask you to smooth things over as best as possible but the second someone comes at you being abusive, language or otherwise, you’ll have every right to shut them down or pass them on to me or Dylan.”

She sat up straighter. “Hold on. Is this a serious job offer?”

“Sure.”

Funny how Dayne hadn’t cleared this with Dylan first. But then he hadn’t cared about Dylan’s opinion when he hired Ford, especially when he knew the contractor had been seeing Erin.

“What are the benefits?”

Was she seriously thinking about working for the resort? Did what Dylan thought was a joke become a serious offer? Did he even have a say in this?

“Can we discuss this tomorrow, instead?” Dylan asked his twin.

“The three main players of this ranch are all here right now,” Dayne reminded him. “Do you have a problem hiring her?”

What the hell.Dayne was purposely putting him on the spot and Dylan would look like an asshole if he said yes.

It wasn’t that he didn’t think she’d be capable—despite having no firsthand knowledge of her skills in that respect—it was the fact he’d be having an intimate relationship with two of his own employees. Though, their employee handbook didn’t prohibit any kind of relationship.

But then, their employee handbook was pretty damn thin. Basically, the “rules” were: show up for work on time, do the work you were assigned and treat each other, as well as guests, with respect.

Besides a customer service specialist, which would most likely be Erin’s title if they went forward on this, they really should hire someone to be a human resources specialist, too, since their employee roster was growing. He and Dayne had been handling the HR stuff on their own and neither were experts. In fact, they’d been winging it. And when it came to benefits, payroll and the rest, it could be overwhelming. He didn’t want anything slipping through the cracks that might cause issues with the government. Or cause lawsuits.

Owning a business and having employees was not easy.

Neither was having two nosey siblings who were smartasses.

Dylan tracked Dani as she returned to the table wearing oven mitts and carrying the large aluminum pan. His stomach growled in response.

“You didn’t answer,” pulled Dylan’s attention back to his brother.

“I don’t have a problem with it as long as she wants the job.” That at least gave her an out if she was feeling pressured.

“Erin?” Dayne inquired.

“Depends on the benefits. I’ve been with my organization for years now. I was one of the first remote customer service reps they hired.”

“Honestly, hiring her to manage guest services would be better.” Dani removed the tray’s cover and took a seat. “She could handle that whole portion. Manage the reception employees, manage customer complaints and inquiries...”

Sometimes he actually liked his siblings. They might bust his balls, but in the end, they always looked out for each other. However, while hiring a guest services manager would be smart,would it be good to hire someone he was sleeping with? It could get awkward. His eyes swung to Ford.

He grimaced. It was bad enough he was having sex with one employee, but two? “I think the three of us should have a sit-down tomorrow. This way we can discuss this new position and all it would entail in detail when I’m not so wiped.”

One side of Dayne’s mouth hiked up. “Good idea.”

---