"Yes. Yes. Yes, my daughter's pulse is light. It was very hard to feel. My girlfriend's pulse is better. But she's unconscious. She hit her head on the window. My daughter, too, there's blood coming from her head. I need someone to come here. We need help. They need help. I can't let them die."
"Please calm down, Mr. West. I see that ambulance crews are on their way. They are within a minute or two of you. You should be hearing sirens."
He listened. He closed his eyes. "Yes." The faint sound of sirens came to him. "Yes, I can hear them. I can hear them."
"Okay. Calm down, Mr. West. Just stay on the line with me. Are either your daughter or your girlfriend moving?"
"No, they're both unconscious."
"Okay. So hang tight. I'll let ambulance crews know that you need help immediately. And they will be there shortly."
"Okay. What can I do in the meantime? What can I do? I can't let them die."
"Just hold tight, Mr. West. Hold tight."
He heard the sirens grow louder and then shut off. Tires crunching on the pavement signaled their arrival.
"I hear them. I hear them. I think they're here. I think they're here." He swallowed and turned his head to listen.
"Yes, Mr. West. I do see that they are there. I'll hang on with you until they get to you."
The sound of pounding footsteps reached his ears. They were running. And he tried twisting his head to look out the smashed windows.
Finally, a voice yelled, "Is anybody in there?"
"Yes! Yes! We’re in here! We need help! I need help! My daughter and my girlfriend! They need help! Please, please get them out!"
The 911 operator said, "Mr. West, I'm going to let you go now. Listen to the EMT crews. They will help you."
"Yes! yes! Thank you. Thank you so much. Thank you."
He just dropped his phone. He didn't bother to hang on to it. He could see crews looking through the broken glass from the driver's door.
Through a small hole, a face peered down to him. "What do you have in here? How many of you?"
He pointed to the back seat. "My daughter -- my daughter's pulse is very weak. She's hanging from the seat belt. I need help getting her out."
"Did she hit her head on the window?"
"Yes, sir."
"Hang tight. Do you have another passenger in the vehicle with you?"
"Yes, my girlfriend. She's unconscious. She hit her head also."
"Okay, hang on. Hang on. We're getting to you. We're coming through the back window. Shield yourself from the glass in case it sprays, if you can."
Sean put his body, the best he could, in front of Mina's face so she wouldn't get hit with any more glass. He whispered in her ear, "We have help now, Mina. Hang on."
The breaking of glass from the back end of the SUV reached his ears. It sounded like someone crinkled cellophane. An EMT worker climbed in, and onto the side of his vehicle.
He peered between the top of the back seat and the roof.
"Okay, sir. Hang tight. I've got -- we've got fire crews out bracing the vehicle so it doesn't roll again, and I'm here to help your daughter and your girlfriend. What is your name?"
"Sean. West. Sean West."
The EMT started taking vitals. Another climbed into the back. It was difficult for them to be able to move around the way the vehicle was situated.